FAQ
- Help! My course loads, but the videos won't play! All I see is a gray or white box!
- Where are the drills, downloads, and worksheets on the course?
- Help, where are the test explanations on the course? I don't want to enter my test answers and just want to view the whole test like I did on the old platform.
- I'm a current subscriber to your course. How do I login to the new platform?
- How do I cancel my free trial so I'm not charged?
- I'm trying to download files and they are greyed out; I can't access the files. I am using Safari. Help!
- Help! How do I use the new course!
- Help! I can't load my course on Safari
- Where are the reading passage walk-throughs on the new platform. Have you removed them, or have I not found them yet?
- How do I Unlock My Course Early? I want the full course now!